Contact VehParts

VehParts is here to support professional workshops, garages, fleets, parts distributors and serious DIY drivers. Use the form below or contact us directly for fitment checks by VIN/OEM number, order support and B2B enquiries about OEM-quality car & truck auto parts.

You can quickly take care of most things here. Find your answers by clicking the links below:

Shipping Policy

Track Your Order

Returns & Refunds

Contact Channels

should you like to be in touch with our Customer Service Representatives, feel free to contacl us via either method stated below.

1. Reach us on our Official WhatsApp

for Customer Enquiries, Before and After Sales.

Chat available on Mondays to Fridays from 8:00 AM to 8:00 PM Beijing Time (GMT+8).Here are the corresponding hours in your local time:

Sydney, Australia:   10:00 AM - 10:00 PM (AEST)

London, UK:   1:00 AM - 1:00 PM (GMT) / 2:00 AM - 2:00 PM (BST during summer)

New York, USA:   8:00 PM (Previous Day) - 8:00 AM (EST) / 7:00 PM (Previous Day) - 7:00 AM (EDT during summer)

2. Send us an email for all enquiries

Email: sales@vehparts.com

Your inquiry is important to us and in most cases we are able to respond within 24 to 36 business hours, if the enquiry is complex or requires additional information to be requested , your inquiry and any number of other inquiries we may currently have may be extended to to up to 72 business hours for a response. Thanks for your support and consideration.

Quick FAQ

Q1: Can you help me choose the correct part by VIN?

Yes. If you send us your VIN and, where possible, the OEM / OE part number from the original component, we can help confirm the correct part from our catalog before you buy.

Q2: What information should I include when asking for fitment support?

Please include vehicle make, model, year, engine code, VIN, OEM part number and a short description of the fault or symptoms. This helps us suggest the right components faster and more accurately.

Q3: Do you supply OEM-quality parts for both cars and light trucks?

Yes. VehParts focuses on OEM-quality car & truck auto parts across 12 key systems including engine management, body electrical, lighting & vision, fuel system, A/C & heating, chassis & braking and more.

Q4: Do you work with workshops and trade customers?

Yes. Our catalog, pricing and product structure are designed for professional repairers, fleets and distributors. Contact us to discuss trade terms, volume orders and regular supply.